A niche is a cosy place to be. But cosy can come at a cost, as our client Ecclesiastical were well aware.
A specialist insurance and financial services company, they came to us with a challenge: to make their offering relevant to a wider audience, while also growing their core business.
There was one aspect that needed to be made clear. Ecclesiastical occupy a unique space in their market – operating as a successful commercial business but with a purely charitable purpose. What we needed to do was communicate this difference while also broadening their appeal.
A different kind of business calls for a different kind of approach. And since charity – and improving people’s lives – is at the heart of Ecclesiastical’s business, it made sense to bring people into the foreground. It also meant that by using people and the community as our unifying theme, we would appeal to the widest audience possible.
The first thing we did was to create a whole new language – using a more empathetic tone of voice – to better express Ecclesiastical’s values. We wanted to tell their story through the stories of real people. To complement the new language, we created a new style of photography, which was warmer and far more people focused. By bringing people back into focus, making them the subject of the image, we were able to show what sets Ecclesiastical apart.
We applied this new written and visual language across all collateral – from annual reports, impact reports and thought leadership pieces to a coffee table art magazine and awards programme.
Our work for Ecclesiastical succeeded in broadening their appeal while staying true to the values that underpin their ethical business beliefs.
We elevated their entire suite of collateral, which helped them become better known in the charity sector. And our work on their Review magazine helped raise their profile among high net worth individuals. We also raised brand awareness through projects like the Movement for good programme – which started as a fledgling idea and has now become a genuine movement. And following our digital work and social media campaign, awareness has been growing day by day, and has been key in helping Ecclesiastical to become more relevant to a younger audience.
We have very much enjoyed working with Fable and have found them to be extremely creative, providing us with imaginative concepts. They often go above and beyond to make sure deadlines are met and have an extremely keen eye for detail. I was impressed with their professionalism and above all, they delivered what they had promised.
Marketing Services Manager